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Assistant Service Manager, Haywards Heath

Salary: £

Driver Licence Required: Yes

Overview

Due to retirement, a rare opportunity for an Assistant Service Manager has arisen at our Haywards Heath branch.  
 
The position would suit an existing Service Manager, Assistant Service Manager, or experienced Service Advisor looking to progress their career within a friendly team environment.
 
Overseeing our Suzuki and Ford Service Departments you will operate a hands-on role within our busy dealership. You will be expected to:
 

  • Deliver the highest levels of customer satisfaction
  • Drive revenue, control costs and minimise losses
  • Manage workshop loading and output
  • Create and invoice workshop jobsheets
  • Adhere to Warranty procedures in a supervisory role
  • Manage the service team, training, support and develop team members
  • Deal with customer queries and issues
  • Produce reports and statistics as required
  • Work closely with the Group Service Manager to achieve targets in all aspects of the Aftersales role
  • Co-ordinate with other departments and specialist repairers
  • Adhere to all Dealer Standards.

 
Skills and Knowledge
 
We are looking for an individual with experience working within a franchised dealer environment and also the Pinnacle DMS would be a distinct advantage.
 

  • The successful candidate should hold a Full UK driving licence
  • Demonstrate excellent communication skills
  • Have a high level of computer literacy
  • Be able to lead by example and drive results
  • Be able to demonstrate a successful track record within an automotive dealership environment.

Monday to Friday 08.00 - 18.00; Saturdays on a rota. 1 in 4.

Salary/bonus dependent on experience and skills.

 
To apply, please send your CV and a covering letter to
 
Rod McLaughlan,
Group Service  Manager
rod.mclaughlan@dinnages.co.uk

Championing diversity and inclusion, our organisation is committed to fostering an equitable workplace where every individual is valued. We seek dedicated people to drive initiatives that promote diversity, cultivate an inclusive culture, and ensure equal opportunities for all employees.

Added: 07 September 2026

Job Application

I certify that the information I have provided on this application is to the best of my knowledge true and accurate. I understand that the failure to disclose information or the provision of false information may result in the withdrawal of any offer of employment, or disciplinary action which may result in the termination of my employment.